Burgess Hill is predominantly situated just on the West Sussex side of the border dividing the two counties, although parts of the World's End district to the north east of town are across the county boundary in East Sussex. Burgess Hill is twinned with Schmallenberg in Germany and Abbeville in France. It has recently achieved the status of being a Fairtrade Town. Burgess Hill Town Council was awarded the status of Town Council of the Year 2006.
Burgess Hill is a fast growing town due to its location. Originally fairly famous for its bricks, the town has a range of facilities including a theatre complex as well as a market that is held every Wednesday and Saturday, and two shopping malls.
Burgess Hill is a good base to explore the South Downs. Plumpton racecourse is a few miles to the east.